729 - How do you treat people in service jobs?

LinkedIn is not where the majority of US workers hang out. We can all agree on that.

9 to 5 employees still exist and most don’t post their own content or engage on business-related social media.

They are still stuck in the grind of clocking in and out, following a checklist of tasks, and not needing to think past the chores at hand.

But there are people who still find it within themselves to go above and beyond.

They are creative in their work.

Think of the housekeeper who leaves something special in your hotel room or the server who goes above and beyond.

How do you, as a CEO, human resource professional, or general manager incentivize employees to be creative in their work?

All the talk today is about working from home. Millions have left the workforce to pursue home-based businesses.

But we still need employees in manufacturing, hospitality, transportation, and so many other areas. The lowest-paid jobs are some of the most vital.

We often take them for granted until they go on strike!

Imagine staying in a hotel where this is no housekeeping, eating at a restaurant where there are no servers or dishwashers, or grocery store with no cashiers.

Maybe you’ve already noticed the lack of staff in many places.

Many airlines are dealing with a lack of staff which causes flight delays. (They don’t tell us that...)

But instead of exercising patience, people have gotten rude and entitled.

Some people will argue that it’s always been this way and that service employees should get over it and do their jobs.

Some of them are already doing double shifts!

It’s time for a change.

Change takes time.

Be Patient.

Be kind.

You're not the only one who has to wait.

How do you treat the people who are doing service jobs for you?