877 -How do you handle complaints?

Recently, I received a call from a client who had an issue with our services. The more he talked, the more he spoke about how much he loved his membership despite the issue he had.

Once I understood his concerns, I helped him resolve the problem. I remained silent as he reflected on all the benefits he's enjoyed as a member, especially the incredible peace of mind he gets from the lawyers compared to traditional legal services.

His enthusiasm for our membership was contagious: "This is incredible," "I can't believe they called me back so soon!" and "I am so much more relaxed now."

His satisfaction highlights LegalShield's positive impact on my clients' business and personal lives.

When they have a concern or complaint, they have somewhere to turn, which you don't have with traditional lawyers.

As my clients engage with their membership, they recognize two significant advantages.

✅ First, they call for legal advice more often, leading to better-informed decisions.

✅ Second, the easy access and reliable support customers get reduces stress and anxiety.

This is why I love to say that with LegalShield, you Worry Less and Live More.

How do your clients communicate their complaints to you?

How do you handle complaints from clients?