92 - Have you ever had to pay an early termination fee?

I had wireless internet services installed in my home office.

They didn't work. After 5 days of no service, I told the company I must cancel their services. They told me I would owe an early termination fee of $200! Say WHAT? "For services that don't work?" I asked. They said, "Yes, you are under contract." I knew I was beating a dead horse trying to reason with them. After all, they were under contract too, right? I called my LegalShield law firm and an attorney wrote a letter on my behalf. We call this a "motivation letter". (wink, wink) One week later, I received a reply from the company informing me that, "We are so happy to inform you that you have a zero balance and are in good standing with our company." They went on to say that they hoped I would do business with them again. That won't be happening. If you or I send a letter to a company it goes to Customer Service. When an attorney sends a letter to a company, it goes to their legal department, and the whole scene changes. How do you respond when a company is treating you unfairly? #lawyer #legal #knowyourrights #smallbusiness #entrpreneur